Is your 20Mb connection not as fast as you thought? The default settings on your Windows XP PC can hinder the speed of such a fast connection, so we've put together a short guide to optimise your Windows XP PC for our 20Mb broadband service.
PLEASE NOTE: These instructions are based on single computers being connected to the cable modem, and alternative configuration changes may be needed for home networked computers. We suggest that you try a website such as practicallynetworked.com for further help.
Change the default settings and optimise your connection
From the Desktop
Right click on My Computer
Select Device Manager (see below)
Double click on Network Adapters and then the Network Card (see below)
Select the Advanced tab
Select the Link Speed/Duplex Mode property. In most circumstances the best setting for this is Auto Negotiation. However some PC network cards do not auto-negotiate these settings correctly with the Cable Modem so selecting 100Mbps/Full Duplex or 100Mbps/Half duplex may provide a better result for your PC Network card. It is safe to try these two alternative settings to see which setting works best for your PC's Network card.
If neither of these options appears in the list of options you may have an older Network card which will limit your speed to less than 10Mbps
Close the Device Manager and return to the Desktop
Click on Start
Select Connect To and then Show All Connections
Double click the Local Area Connection
Select the General tab and click on Properties
If QOS Packet Scheduler is installed, click on it to highlight
Then click Uninstall, and when the dialogue box appears click Yes
Close the Local Area Connection Properties window, Local Area Connection Status window and the Network Connections window; and return to the Desktop
Tune up your broadband connection
To optimise your connection further, you might like to try using the TCP Optimizer to help you tweak and improve the how your PC connects to the Internet.
However, we should point out that this is a third party's software and is not software which we support so we do not guarantee that it will help resolve your problems and we are not liable for any loss or damage which you may suffer as a result of using such software save to the extent that we are not permitted to exclude or restrict our liability.
From the Desktop start Internet Explorer
Go to http://www.speedguide.net/downloads.php and download TCP Optimizer
Download TCP Optimizer
On completion of the download, select Run
Push the slider fully right to 20000 (see below)
Ensure your network card is selected in the Network Adapter Selection box
Select Optimal Settings from the bottom of the panel
Click Apply Changes
Restart your PC